Short Description:
eHelpDesk is designed for the enterprise, designed for external or internal customer support needs as well as for call/bug tracking. It will provide a support organization with a systematic, professional, automated and easy to use system for problems, requests, issues, bugs, notes, procedures and resolutions. It features: Internal Help Desk, External Customer Support, Action Request, Call/Problem Tracking including using Notification, Change Management, Contact Management, Development/Bug Tracking, Integrated to FAQ and Forum, Asset and Inventory Management, and For tracking billable requests.
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| Resource Specification |
| Company/Site owner : http://www.jcorporate.com/econtent/Content.do |
| Date Added : 13/03/2007 | Last Updated : 13/03/2007 |
| Average Visitor Rating : Not Yet Rated |
| Platform : | CROSS PLATFORM |
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