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Short Description:
Affordable feature-rich mail and trouble ticket (helpdesk) software to improve your customer relationship management, pre-sale and support inquiries or to organize your company's communication flow. Some of the features: Online/offline communications supported; mail import and management via POP3 accounts; supports attachments; online chat for live support from your website; multiple staff members, topic categories and user groups; FAQ and Knowledgebase solutions powered by a fuzzy-logic search (reduces workload); advanced permission management; customizable staff panel and user lounge; auto-answering of incoming inquiries to relief support staff; and much more ! Please visit our website for detailed information.
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| Resource Specification |
| Company/Site owner : Sunny Script |
| Date Added : 10/10/2006 | Last Updated : 10/10/2006 |
| Average Visitor Rating : Not Yet Rated |
| Platform : | linux, windows, freebsd, sun |
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